Orders are picked and dispatched from our UK warehouse — standard tracked delivery £4.99 (free over £150), usually 2–3 working days; express next-working-day £7.99 when ordered by 2pm Mon–Fri; complete panel kits £14.99 (free over £300). Collect in London free. 30-day returns on unused stocked items; faulty or not-as-described items returned at our cost. See our Delivery Information and Returns & Refunds pages for full details.